Support Team Application
The lovely, ever patient Support Team will have you shedding tears of laughter at their creative responses. Lets take a moment to give a round of applause to these individuals who hold Lvl.9000+ resistance to noobism.A Support Team member resolves player's concerns and questions through email. High communication and organization skills are absolutely necessary. A friendly and patient personality with a drive to help players is needed.
Post a new topic with the title "____'s Support Team Application." This is an open topic for the community to respond with support or feedback.
Responsibilities
- Review assigned forwarded emails with player concerns and respond to players with complete and accurate responses.
- Responding creatively is not necessary but highly encouraged.
- Work closely with the administration team to identify and solve in-game issues.
Qualifications
- Ability to work with diverse groups, including many who speak English as a second language.
- Strong written and verbal communication skills in a professional manner when necessary.
- Ability to analyze situations and provide assistance.
- Ability to handle high stress situations and manage displeased players.
- Strong customer service ethic.
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What can you bring to the Support team?
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